SJB Fitness Studios LTD
Terms & Conditions
Disclaimer A Direct Debits
1. Subscription1.1. Your subscription will begin on the day you join.1.2. Your subscription is personal to you. You cannot transfer it to another person.
2. Fees 2.1. You must pay a monthly subscription which will be determined by your chosen package. 2.2. Monthly instalments will be due on either the 1st of each calendar month or the next available working day by Direct Debit. 2.3. Monthly instalments will continue on a rolling direct debit basis after your contracted period has finished, until you choose to cancel your subscription. See Section 3. Cancelling Your Subscription. 2.4. Monthly fees are payable even if you do not use the gym/class studios.
3. Cancelling Your Subscription 3.1. This requires 30 days’ notice in writing to SJB Fitness Studios LTD (e-mail sjbfitnessenquiries@gmail.com). A confirmation email will be sent back within 48 hours and you will receive confirmation of your cancellation within 7 days after sending your notice. 3.2. Freezing your subscription also requires a 30 days' notice period in which a request must be sent in writing via email. You must be able to specify your reasoning for a subscription freeze and the length of time you would like your subscription frozen for (minimum term is 1 month). Accepted reasons are as follows but not limited to: Unemployment and therefore a change in financial circumstances, a change in living circumstances and residence or a medical condition which requires you to take more than 8 weeks away from exercise. Subscription freezes are only applicable to direct debits. No freeze will be applied to any paid in full subscription.
4. Gym & Studio Rules. 4.1. You must comply with the gym and class studio etiquette which forms part of your subscription agreement. 4.2. We may change the etiquette at any time. We will post notice of any changes in the gym and class studio. 4.3 If you choose to cancel any pre-booked appointment such as an induction, a minimum of 6 hours’ notice must be given.
5. Facilities & Accessibility. 5.1. You are entitled to use the facilities available for your category of subscription package. 5.2. You may have to pay additional charges to use certain other facilities/activities at the gym and studio. You can get a list of these from the main reception. We can change these prices at any time. 5.3. Inductions are optional for a additional small fee, however it is recommended that you book one prior to using the equipment in the gym and class studio. 5.4. The gym and class studio may open/close earlier during public holiday periods. The facility may also close for occasional special events. Notices will be displayed in the gym and studio in advance notifying customers of any changes. No refunds will be available for these periods. 5.5. Changes to gym and studio opening times may change at any time if we need them for events, tournaments, exhibitions or other special activities. 5.6. We may need to close the facility or part of it for repair/refurbishment on the grounds of health and safety or improving customer service. Fitness classes may also have to be cancelled due to unforeseen instructor unavailability or circumstance. Fitness classes may also be cancelled if the attendees are less than 3 per session. Unless customers are using the pay as you go service, this will not be deducted from your direct debit monthly subscription.
In the above circumstances we will use our best endeavours to: 5.6.1. Give as much notice as is reasonably practicable by displaying notices in the studio or sending a direct message to the customer, if for example, a class cancellation is required. 5.6.2. Arrange for alternative facilities during a period of closure. 5.7. Your subscription does not give you priority over other users or guarantee the availability of some of the equipment at the time of use. Please be polite and wait your turn. 5.8. SJB Fitness Studios LTD management reserve the right to change the activity programme. Prior notice will be given in the gym and studio or on our various media platforms relating to activity cancellations or the introduction of new sessions.
Disclaimer B Paid In Full Options
1. Subscription1.1. Your subscription will begin on the day you join.1.2. Your subscription is personal to you. You cannot transfer it to another person.
2. Fees 2.1. You must pay a subscription fee which will be determined by your chosen package. 2.3. No refunds will be given once payment has been taken for your package. 2.4. Fees will not be refunded if you do not use the gym or class studio.
Disclaimer C SJB Fitness Studios LTD 'Gym Rules'
1. Respect all of the equipment in the gym & class studio. 1.1. Do not damage any of the equipment or part of the facility. If SJB Fitness Studios LTD property or facilities is damaged, every effort will be made to find the person responsible. The person responsible for damages will be held liable and may be required to pay for repairs. 1.2. Replace all of your weights onto racks, holders or stands once you are finished with them. 1.3 Any person(s) caught more than 3X leaving weights on machines or the floor will be banned from SJB Fitness Studios LTD for one week. Repeat offenders will receive a one month ban if this behaviour continues. If, after a month ban the individual(s) continues to leave weight plates and dumbbells on the floor or on machines, SJB Fitness Studios LTD reserves the right to cancel the individual(s) membership without a refund. 2. Class Rules and attendance. 2.1. If you have booked into a class, you must attend. If you need to cancel your space in the class a minimum of 3 hours notice is required. 2.2 If the minimum notice period is not met, the individual will be subject to a cancellation fee and/or a week ban from that class. 2.3 If an individual cancels a class 3X in a row without meeting the minimum notice period or doesn't attend, they will be restricted from booking onto classes for a period of 1 month to allow other members to book on fairly. 2.4 All staff members, class attendees and gym members must be treat with courtesy and respect. Abuse, physical or verbal, will not be tolerated at SJB Fitness Studios LTD and SJB Fitness Studios LTD reserves the right to ban, restrict or cancel an individual(s) subscription without a refund if necessary.